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Account Opening
- I have completed the registration, but where is my MT4/5 login credential?
- How long does it take to review my documents?
- What documents are accepted as Proof of Identity (POI)?
- Can I open a trading account in the name of my company?
- What will happen if I failed to submit my ID and/or POA during registration？
- My recent application has been rejected due to duplication. Can I use my latest application instead?
- See all 23 articles
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Account Information
- How can I change the email address, phone number or security authenticator (2FA) associated with my account?
- How can I close my trading account?
- Can I change my account type?
- How can I change the name on my VT Markets account?
- How can I change my account currency?
- What account types do you offer?
- See all 11 articles
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Swap-free Account
- How are trades executed on VT Markets swap-free accounts and is there actual possession (Qabdh) of currencies？
- How can I deposit funds into my VT Markets swap-free account？
- How can I open a VT Markets swap-free account？
- Do you offer swap-free accounts?
- What fees and charges apply to VT Markets swap-free accounts？
- How are my funds segregated and ring-fenced in VT Markets for Shariah Compliance？
- See all 12 articles
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Account Management
- How to enable Client Portal login alert?
- How can I change the Client Portal password?
- What if I forgot my Client Portal password?
- Where can I check my investor password (read-only password)?
- Can I reopen/reactivate the account that has been archived?
- What should I do if I forget my trading account password?
- See all 8 articles
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Spreads and Commissions
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Demo Account
- Are demo accounts the same as live accounts?
- Why am I not able to log in to my demo account?
- How do I add funds to my demo trading account?
- What should I do if I forgot my demo account password?
- How can I open a free VT Markets demo account?
- How long does a VT Markets free demo account stay valid?
- See all 7 articles
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E-Mail
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Leverage
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Margin
